Master Policy & PMA Terms
Private Membership Association (PMA) Notice
Optimum Wellness Natural Medicine (“OWNM”) is organized and operates as a Private Membership Association (PMA). By choosing to engage with our website, inquire about services, or receive care, you acknowledge that you are either a member of this Association or agree to become one prior to participating in any of our offerings.
Membership in the Association creates a private contractual relationship protected under the First and Fourteenth Amendments to the U.S. Constitution. This relationship exists outside the jurisdiction and authority of state and federal agencies and regulators, including but not limited to the FDA, FTC, Medicare, Medicaid, and state medical boards.
Scope of Services
OWNM provides education, consultation, and access to innovative wellness services including, but not limited to, plasma therapies, light and frequency modalities, peptide education, nutrient therapies, and other regenerative health practices. These services may not be FDA-approved or part of conventional medical practice. They are offered to members in the context of natural, integrative, and supportive care.
Members understand and accept that OWNM’s practitioners may not provide traditional hospital or emergency services, and that primary and urgent care should be maintained with outside providers.
Membership Agreement
- Membership is required to receive any services.
- Membership is currently a one-time fee of $50 for lifetime membership. Membership tiers may be added for new members in the future and are subject to specifically outlined terms.
- Members accept that all participation is voluntary and may involve therapies outside the scope of conventional medicine.
- Members waive the right to file regulatory complaints against the Association, its Trustees, or its practitioners, and agree that disputes will be resolved internally or via mediation.
- Members agree not to initiate malpractice actions unless exposed to clear and present danger of substantive harm.
- Members can discontinue membership in writing at any time. Any outstanding invoices and balances must be resolved.
Privacy and Records
- Member records are maintained in JaneApp, a HIPAA-compliant EMR, and are treated as confidential property of the Association.
- Membership records are protected under association rules, applicable laws, and U.S. Supreme Court precedent affirming their privacy.
- Members may request access to, or copies of their records in writing.
- Records are retained for seven (7) years after last treatment unless otherwise required by law.
- OWNM honors HIPAA standards to the extent applicable but reserves the rights of a PMA.
Refunds, Cancellations, and Disputes
- Payment for services is due at or before the time of service.
- Appointments for programs require a $3,500 deposit.
- Refunds: Full refund if canceled more than 48 hours before appointment. 50% forfeiture if canceled less than 48 hours. 100% forfeiture for no-shows.
- Refunds beyond this policy are reviewed case by case.
- Refund and dispute requests must be submitted in writing to info@optimumwellnessnatural.com.
- Disputes are resolved first internally, then through mediation if needed.
Terms of Promotions
From time to time, OWNM may offer promotions to new or existing members.
- Eligibility: Promotions may include complimentary consultations, discounts, or referral credits.
- Limitations: Promotions cannot be combined with other offers, are not redeemable for cash, and may exclude certain services or memberships.
- Duration: Each promotion specifies a start and end date. Expired promotions will not be honored.
- Modification Rights: OWNM reserves the right to modify, suspend, or cancel promotions at any time without notice.
- Non transferrable: all promotions are specifically for current and new members and may not be transferred to non-members.
For questions regarding promotions, contact us at info@optimumwellnessnatural.com or call (858) 242-4462.
Legal and Export Restrictions
- Products and Services: As part of membership services, OWNM may recommend supplements, botanicals, nutraceuticals, or homeopathic remedies. Products may be shipped via authorized partners such as Fullscript.
- Domestic Shipping: Supplements may be shipped within the United States in compliance with applicable shipping regulations.
- International Shipping: International shipping is subject to the laws of the receiving jurisdiction. Availability cannot be guaranteed. Members are responsible for compliance with their local laws when ordering or importing supplements or products.
- FDA Disclosure: Therapies, supplements, and recommendations provided through OWNM may not be reviewed or approved by the U.S. Food and Drug Administration (FDA). They are intended for members of the Private Membership Association only and are not intended to diagnose, treat, cure, or prevent any disease.
- Telehealth: Telemedicine consultations may be offered to members. Such consultations are advisory in nature and may not constitute medical practice in all jurisdictions. Members are encouraged to maintain a primary care provider in their local jurisdiction.
For questions regarding legal or export restrictions, contact us at info@optimumwellnessnatural.com or call (858) 242-4462.
Limitations and Disclaimers
- Outcomes are not guaranteed. We do not make any specific claims, and services and therapies are part of a whole health and lifestyle approach to wellness. Compliance and commitment by members will support the best outcomes.
- Healing takes time. We did not get where we are at overnight, and the body may go through many changes in the journey of wellness.
- Some members may require more than one treatment to achieve their goals. Everyone is different and will have different needs and different experiences.
- Therapies are supportive, not curative, and may not be recognized by conventional medicine.
- All participation is voluntary and informed consent is required.
- Members assume responsibility for choices regarding standard treatments they may choose to decline.
Website and Data Use
- Our website uses cookies and analytics tools to improve user experience. Visitors can adjust settings via their browser.
- By using the website, you consent to the collection of information in accordance with our Privacy Policy.
- For data-related requests, please email privacy@optimumwellnessnatural.com or info@optimumwellnessnatural.com.
Contact Information
Optimum Wellness Natural Medicine Phone:
(858) 242-4462 Email: info@optimumwellnessnatural.com San Diego, California